Beautiful Decay Shop customer service is handled by Church of Merch. Feel free to reach out to us.
Please allow 24 - 48 hours for your tracking number to become active.
*** Do not reply to the order confirmation email for any customer service issues, as you will not get a reply. ***
Instead, please visit our Customer Support Center. If your issue is not covered in "Common Answers" then please fill out the "SUBMIT A REQUEST" section of the site.
One of our support staff will get back to you as quickly as possible.
Here is a link to our Church of Merch Customer Support Headquarters: http://support.churchofmerch.com
We currently provide customer service support over email 5 days per week, Monday - Friday
PHONE CUSTOMER SERVICE HOURS:
Monday - Friday, 10AM to 6PM
Saturday + Sunday, CLOSED